General Information
We offer a comprehensive range of services under the umbrella of Website Design, Digital Marketing, UI/UX Design, and Graphic Design. Specifics can be found on our services page.
White labeling means we provide our services under your brand name. We work as your extended team, allowing you to offer our expertise to your clients without revealing our involvement.
We primarily work with marketing, branding, and design companies/agencies in the US.
Till It Clicks is based in Pune, India.
Capabilities and Quality
Our team is composed of highly qualified professionals who are handpicked for their expertise and commitment to quality. They undergo specific certifications and training relevant to their fields of work.
We assign a dedicated account manager to each project, have strong processes and systems in place, and maintain regular communication through email, IM, and phone. We are a very responsive team.
While we work with several agencies in the US, we have strong NDAs in place and do not divulge client information. As a client, you will enjoy the same level of privacy.
Our teams use industry-standard tools and technologies, including the Adobe suite for design and various other tools for digital marketing and UI/UX design.
Our team includes specialists in various fields, ensuring that we can handle projects requiring specialized knowledge or skills effectively.
Turnaround Time
Turnaround time depends on the nature of the work. For small tasks, we typically deliver within 24 hours. Detailed time utilization for different types of work can be found on our website.
Yes, we work on priorities and provide visibility into the current workload. We can adjust our schedule to accommodate urgent work as needed.
We use Zoho Projects for project management and provide clients access to track progress. Regular catch-up calls and transparent communication ensure timely delivery.
Billing and Pricing
We charge on an hourly basis, with different pricing structures for different types of resources. We expect a minimum commitment of 40 hours per resource per month. Detailed pricing information is available on our website.
We accept various payment methods, details of which can be provided during the onboarding process.
Yes, we offer discounts for long-term commitments.
There are no hidden fees. All costs are transparently communicated upfront.
Communication and Iterations
We use Zoho Projects for project management and are available for communication via email, WhatsApp, Slack, and Skype.
We offer unlimited revisions and iterations. However, each iteration consumes the allocated time of your resource, so we expect specific and actionable feedback.
Unlimited revisions are included, but efficient use of resources is encouraged.
We strive for client satisfaction and will work with you through revisions to meet your expectations.
Integrity and Confidentiality
We have strong agreements and NDAs in place. All deliverables are the client’s intellectual property, and we do not reuse or republish any work done for the client.
Yes, we have strong NDAs and are happy to review and sign clients’ NDAs.
All deliverables created for our clients are the intellectual property of the client. We use only Creative Commons or royalty-free resources during creation.
Partnership and Support
Our onboarding process includes a discovery call, reviewing branding guidelines, analyzing existing marketing materials, understanding the nature of work, and determining client preferences before starting on the first set of deliverables.
We offer support as long as resources are engaged. Post completion or termination of the contract, we transfer all files to the client and remove them from our servers within 15 days.
Yes, clients can interact directly with the team members working on their projects.
While we do not specifically offer training, we ensure clients have all the necessary information to use the delivered assets effectively.
Miscellaneous
Our highly qualified team of experts, high-quality output, proven track record, experience working with different agencies, and our commitment to communication and transparency set us apart.
To get started, reach out to us via our contact page to schedule a discovery call.
If you have more questions or need additional information, feel free to contact us through our website or reach out directly to our support team.